Need Austin-Area Roofers Who Know How
Serve Their Customers? The Word Is Out
On The Reliable Professionals At Legacy
We Don’t Just Fix Roofs. We Accommodate The
Many Unique Needs Of Local Homeowners
On any given day, thousands of homeowners need roofing services in the Austin area. But while they share this one trait in common, they also differ in a multitude of ways.
Truly world-class roofing professionals don’t just do a great job for some of these local residents. They do outstanding work for all of them.
Their secret weapon? Accommodating customer service. No matter the situation, they find ways to adapt while still producing superior results.
Not coincidentally, that’s our daily mission here at Legacy Roofing Pros.
Regardless of your circumstances, we’re dedicated to coming through for you and your household.
How good are we at achieving this goal? Judging by our online reviews, we more than make the grade!
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Roofing Services And Support For Primary Residences
While all Austin-area roofing projects are different, most of them fall within a range of common scenarios.
The typical homeowner needs help with problems affecting their primary residence.
These problems can often be solved with an expert roof repair. However, a roof replacement is sometimes a better option.
At Legacy Roofing Pros, scenarios like these are our bread and butter. We feature a crystal-clear process that takes you all the way from an initial inspection to a restored, functional roof.
What do our customers think of this process? Here’s a representative sampling of our recent online reviews:
I had Izaiah Garza from Legacy Roofing Pros come out and give me a roof estimate… He was very knowledgeable on the product he was selling, helped me and my family through the whole process, and I recommend using him as a roofing contractor for anyone needing a new roof.
- Jonothan C.
“Outstanding service. The folks at Legacy Roofing Pros were prompt getting out to Horseshoe Bay to make an initial assessment of our storm damage, and had the work completed within a week of first contact. The quality of their work is outstanding, and the entire staff is very professional. Highly recommended!”
- Gabe P.
“I recently had the pleasure of working with Michael Herrera and Legacy Roofing Pros for my roof replacement and solar detachment and installation, and I couldn’t be more satisfied with the entire experience.
From the outset, Michael demonstrated exceptional project management skills. His attention to detail, clear communication, and proactive approach made the process seamless. He kept me informed every step of the way and ensured that all my questions were answered promptly. The quality of work performed by Legacy Roofing Pros is outstanding.”
- Krish P.
Roofing Expertise For Second Residences And Rentals
In the greater Austin area, quite a few residents own second homes they use just part of the year. Rental properties are even more common.
The basic roofing needs of these houses are no different than those of your primary residence.
However, the circumstances surrounding the delivery of roofing services can vary. For example, the odds are higher that you won’t be there on-site while our expert crews are at work.
In these situations, we do our utmost to keep you well-informed about what’s happening on your property.
Some of our customers with second homes or rentals are happy with photo updates of their ongoing projects. But you can also request a live video feed of every phase of the job!
“I have nothing but great things to say about Matt and Nick. I have several rentals that sustained damage from a storm. LRP took care of all repairs, not just the roofs. They met with inspectors, adjusters, and engineers, and dealt with my insurance company. Claims have never been this easy. Thank you for freeing my time and making the process less stressful. This is the way to go. I will use them again.”
- Priscilla B.
“This roof replacement was for a rental property that I am not always present at. Ridge [at Legacy] took the time to video the entire process LIVE – from sending the initial proposal to completing the roof replacement. They did an amazing job and provided true customer service. I highly recommend them for your roofing needs in Austin, Texas, and surrounding areas!”
– Lori M.
Trustworthy Roof Inspections And Recommendations
Sometimes, great customer service comes down to what you don’t do for your customers.
What do we mean? Simply put, not every homeowner who contacts Legacy Roofing Pros actually needs a new roof or a roof repair.
We know because we conduct a thorough inspection as the first step on every potential project.
If your inspection reveals significant damage, we’ll proceed with our recommendation for repair or replacement. But if you don’t need either of those roofing services, we’ll tell you.
We’ll also tell you when a money-saving roof repair is a better option than a full roof replacement. That’s just the fair, honest thing to do.
“I had a great experience with Legacy Roofing Pros. They were professional, reliable, and incredibly honest. Griffith Greenwood came out to inspect my roof and was super friendly and thorough. What really stood out to me was the integrity of the company. They were upfront and let me know there was no damage. It’s not every day you find a company that truly prioritizes honesty and customer service over making a sale. I’ll definitely be recommending them to others and will call them first for any future needs.”
- Jacob C.
“Matt Koger [at Legacy] did a great, honest inspection of my roof after Hurricane Beryl. Called when he was on his way and reported back when he was finished. He didn’t find any significant damage but did remove some toys my kids had thrown up on the roof, and was friendly to the dogs. I appreciate the free inspection, and I will use him again when the next storm comes through.”
- Daniel N.
“I knew Legacy Roofing Pros was the company I needed to replace my roof. Dominique was very thorough. He explained everything that needed to be done to the roof and was always available to answer all my questions. I appreciate how well he was able to communicate this type of information to someone like myself who had no idea about the roofing process (materials, etc.).”
- Precious O.
Your Full-Service Roofing Professionals
Want customer service that repeatedly earns this kind of praise? Contact Legacy Roofing Pros today for your free inspection and estimate. We’re committed to upholding the highest standards for professional roofing services.
